Sedeco Store – Shipping, Returns, and Exchange Policy
Contact us: +201066680201

Shipping Information
We offer fast delivery within 24 hours.
Please note: delivery times are approximate and may vary depending on location and other factors.

Returns Policy

  • You may return unused and unopened products within 14 days of purchase.

  • A purchase receipt is required for all returns.

  • Customers are responsible for the return shipping cost.

  • A handling fee may apply for returns requested more than 7 days after delivery acceptance.

Refunds

  • Refunds are issued to the original payment method.

  • For card payments, refunds are processed back to the same card used for the purchase.

  • Please allow 3–5 business days for processing (or 7–14 days after completing the return process).

Exchange Policy

  • If you receive an incorrect item, you are eligible for a free exchange, provided the correct item is in stock.

  • In this case, Sedeco Store will cover all shipping costs related to the exchange.

Items Not Eligible for Return or Exchange

  • Products with opened or incomplete packaging

  • Items showing wear, damage, or scratches

  • Customized or special-order products

  • Items with refunded VAT

For further assistance, contact us at +201066680201.
Thank you for shopping with Sedeco Store!